What is Converse’s return policy?
At Converse, we’re not happy unless you’re happy!
At Converse, we’re not happy unless you’re happy! We have a 30-day return period when returned to Converse.com, and a 30-day return period when returned to a store.
Converse.com offers free returns within the continental US. You can start the process by clicking the Start a Return
What is Converse’s Personalization Policy?
Length and character guidelines appear on-screen as you customize (for example, 3 uppercase and/or numeric characters).
The length and character options vary by sneaker style, and not all languages or special characters are supported.
To protect the style and integrity of our brand, your Personal ID will be rejected if it contains any of the following:
- Profanity
- Inappropriate slang
- Insulting or discriminatory content
- Content construed to incite violence
- Content that we do not accept as a reflection of our brand
We reserve the right to reject any Personal ID submission.